David has over 30 years of senior leadership experience across public, private, and non-profit sectors. He has delivered transformational change in housing, property management, legal services, and local authority trading companies, driving measurable improvements in customer satisfaction, financial performance, and organisational culture. Known for building customer-first cultures and high-performing teams, David brings deep expertise in operational excellence, stakeholder engagement, and service innovation. He is a Certified Six Sigma Black Belt.