Associate Director FM Operations
Throughout her professional career, Nic has consistently demonstrated an unwavering drive to exceed the highest standards. As a team player, she excels in collaborative environments, leveraging her ability to listen, adapt, and work effectively under pressure.
Her unique strength lies in bridging communication gaps, skilfully translating complex technical information between engineers, surveyors, and clients to ensure clear understanding, while managing compliance works for client sites.
Nic prides herself on being a proactive, solution-oriented professional who brings initiative, expertise, and a commitment to excellence to every task.
With 26 years of dedicated experience with the Birmingham City Council domestic and commercial portfolio, Nic Harding has cultivated a comprehensive understanding of the industry, progressing from an office junior to a managing professional. Her career journey reflects a commitment to continuous growth, reliability, and excellence in service delivery.
Nic’s approach combines technical insight with exceptional customer service, consistently managing expectations and delivering results that not only meet but often surpass client requirements.
A comprehensive £5m fire compliance programme for BCC, working closely with Acivico’s surveys and inspections team, ensuring complete fire door and compartmentation compliance across sites.
Development and implementation of TFCloud, including comprehensive training initiatives for clients and colleagues.
Managing reactive and maintenance compliance for an extensive portfolio of 2,700 BCC sites and over 450 sites for other clients.
Associate Director FM Operations
Email: nichola.harding@acivicogroup.co.uk
LinkedIn: Visit LinkedIn Profile
Tel: 07775136958
Address: 10 Brindley Place, Birmingham B1 2JB